TERMS AND CONDITIONS OF USE
Use of this application is subject to the following terms and conditions. By downloading, installing, accessing or using this application, the User accepts and understands the following provisions:
Introduction
We are a modern technology company in the sharing economy, dedicated to identifying logistics opportunities for the common people. At UNITED JETPACKERS INC. we believe in the possibility of establishing a world where urban logistics is more efficient, sustainable and inclusive.
Definitions
For the purposes of these Terms and Conditions of Use, the following terms shall have the meanings set forth below:
Application
"Application" means the technology application developed and provided by United Jetpackers Inc. called Jett Sender, including all associated updates, upgrades, enhancements, features and functionality, as well as any content, data and services accessible through it.
Jett Sender acts as a technological intermediary connecting users and does not provide direct logistical services.
Supported versions for iOS operating systems are 12 or higher, and for Android operating systems are version 8 or higher.
User
"User" means any person who accesses or uses the application, by creating an account.
Account
"Account" means the account registered by a User on the Application, which allows the User to access certain features and services offered by United Jetpackers Inc. through Jett Sender.
User Content
"User Content" means any data, text, images, graphics, videos, audios, opinions, recommendations, documents, information or other materials that Users upload, post, share or otherwise make available through the Application. User Content will be governed by our Privacy Policy.
Suppliers
"Vendors" means United Jetpackers Inc.'s subsidiaries, affiliates, licensors, service providers, content providers and suppliers that provide products, services or content in connection with the Application.
Personal information
"Personal Information" means any information that identifies, relates to, describes, is capable of being associated with, or can reasonably be linked, directly or indirectly, to a particular individual, including, but not limited to, name, address, e-mail address, telephone number and payment information.
Privacy Policy
"Privacy Policy" means the policy that describes how United Jetpackers Inc. collects, uses, shares and protects Users' personal information, and is incorporated by reference into these Terms of Use.
Third Party Services
"Third Party Services" means any products, services, content, content, functionality or applications provided by third parties and accessible through the App or used in conjunction with the App.
Intellectual Property Rights
"Intellectual Property Rights" means all patents, design rights, database rights, copyrights, trade secrets, trademarks, trade names, trade names, domain rights, design rights, software rights and any other intellectual property rights, registered or unregistered in the name of United Jetpackers Inc. anywhere in the world.
Arbitration
"Arbitration" refers to the process of out-of-court dispute resolution in which one or more impartial persons, the arbitrator(s), make a decision that is binding on the disputing parties.
Conflict
"Conflict" means any controversy, claim or dispute between the User and United Jetpackers Inc. arising out of or relating to these Terms of Use or the use of the App.
Applicable Law
"Applicable Law" means the laws of the State of Florida, USA, which govern these Terms and Conditions of Use and any dispute between the User and United Jetpackers Inc.
Injunctive Relief
"Injunctive Relief" refers to a court order requiring a party to do or refrain from doing specific acts.
Acceptance of Terms and Conditions
By accessing or using this technology application (the "Application"), you agree to comply with and be bound by the terms and conditions described below ("Terms and Conditions of Use"). If you do not agree to these terms, do not use the Application
These Terms and Conditions of Use are a legal agreement between you and United Jetpackers Inc. a company registered in the state of Florida, USA ("the Company").
Elegibility
To use the App, you must be at least 18 years of age or the legal age of majority in your jurisdiction. If you are a minor, you must obtain parental or guardian consent before registering and using the App. By using the App, you represent and warrant that you meet these age requirements and that you have the legal capacity to agree to these terms.
Account Registration
Account Creation and Security
Registration: To access certain features of the application, you will be required to create an account. You are responsible for providing true, accurate, and updated information during the registration process. You must also pass the verification process determined by the Company through the application.
The User may create an account in which he/she will be provided with a customer profile and in case the User wishes to opt for Jettsender's profile, he/she must know and accept his/her rights and obligations set forth in the User Policy.
Confidentiality: You are responsible for maintaining the confidentiality of your login information by establishing secure passwords for access to the application to protect any internal activity that may occur with your user. Do not share your credentials with anyone else.
You must immediately notify United Jetpackers Inc. of any unauthorized use of your account or any other breach of security. The Company reserves the right to terminate accounts.
Uniqueness: Each user must have a single account under which he/she can change his/her profile to Client or Jettsender. It is not allowed to create multiple accounts for the same user.
Licence of Use
Limited License
The Company grants you a limited, non-exclusive, non-transferable, revocable license to use the App solely for your personal, non-commercial use. You agree not to use the App for any purpose that is unlawful or prohibited by these Terms of Use.
Restrictions
You agree not to:
Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, software, products or services obtained from the Application.
Use any malware, data mining, robots or similar data gathering and extraction tools in the Application.
Attempting to gain unauthorized access to any part of the application, other systems or networks connected to the application, or to any Company server.
Rules of User Conduct
Use of the application is also governed by our Rules of Conduct, which is incorporated by reference into these Terms of Use. We encourage you to review our Rules of Conduct to understand our policies.
Payment and Billing Policy
Use of the Application is also governed by our Payment and Billing Policy, which is incorporated by reference into these Terms of Use. We recommend that you review our Payment and Billing Policy to understand our practices.
Privacy Policy
Use of the Application is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Use. We encourage you to review our Privacy Policy to understand our practices.
User Responsibility
Use of the application is also governed by our User Liability section, which is incorporated by reference into these Terms of Use. We encourage you to review our User Responsibility section to understand our practices.
Intellectual Property
Copyright Notice
All content included in this technology application, such as text, graphics, logos, icons, images, audio clips, digital downloads, data compilations and software, is the property of United Jetpackers Inc. or its content suppliers and protected by international copyright laws. The compilation of all content on this application is the exclusive property of United Jetpackers Inc. and protected by international copyright laws.
Trademark Notice
All United Jetpackers Inc. trademarks, logos, trade names and other distinctive marks (collectively, "Company Marks") used in this
technology application are the property of United Jetpackers Inc. a company registered in the State of Florida, USA, or their respective owners, and are protected by the trademark laws of the United States and other applicable jurisdictions.
Use of the Company's Trademarks
The use of the Company's Marks is strictly prohibited without the express written consent of United Jetpackers Inc. No one may use the Company's trademarks, logos, trade names and other distinctive marks in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits United Jetpackers Inc.
Trademark Ownership
Company Trademarks that appear on this app, and are not owned by United Jetpackers Inc. are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by United Jetpackers Inc. All trademarks not owned by United Jetpackers Inc. that appear on this app are used for identification purposes only and may be subject to the usage policies of their respective owners.
Brand Protection
United Jetpackers Inc. reserves the right to enforce its trademark rights to the fullest extent permitted by law, including seeking damages and obtaining injunctive relief to prevent unauthorized use of the Company's Marks.
Contact
For any questions regarding the use of the Company's Marks, please contact us at:
United Jetpackers Inc.
E-mail: [email protected]
By using this application, you acknowledge and agree to these trademark rights terms.
Licensing and Application Access
United Jetpackers Inc. grants you a limited license to access and make personal, non-commercial use of this application. No downloading (except page caching) or modification of this app, or any part of it, is permitted except with the express written consent of United Jetpackers Inc. This license does not include any resale or commercial use of this app or its contents; any collection and use of product listings, descriptions or prices; any derivative use of this app or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots or similar data gathering and extraction tools.
Restrictions
exploit this application or any portion thereof for any commercial purpose without the express written consent of United Jetpackers Inc.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of United Jetpackers Inc. and our affiliates without express written consent.
You may not use any meta tags or any other "hidden text" utilizing United Jetpackers Inc.'s name or trademarks without the express written consent of United Jetpackers Inc.
Any unauthorized use terminates the permission or license granted by United Jetpackers Inc.
Intellectual Property
United Jetpackers Inc. trademarks and trade dress may not be used in connection with any product or service that is not United Jetpackers Inc.'s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits United Jetpackers Inc. All other trademarks not owned by United Jetpackers Inc. that appear on this app are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by United Jetpackers Inc.
Comments and Suggestions
United Jetpackers Inc. values user comments and suggestions, but any comments, suggestions, ideas or other communications sent to United Jetpackers Inc. shall become the exclusive property of United
Jetpackers Inc. United Jetpackers Inc. shall have the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world in any media.
User Dispute Resolution
We strive to provide a safe and functional platform for all our users. However, we understand that conflicts may arise between users regarding the use of the application. For these cases, the following process for conflict resolution has been established.
1. Focus on Direct Resolution between Users
If it is not possible to resolve the dispute directly with the other user, the situation should be reported to us so that we can investigate and take appropriate action.
To report a conflict, the user must perform the following steps:
Notification Process: Contact our support team through the channels provided in the application (e.g. contact form, email). The user must include:
● A detailed summary of the conflict.
● Previous actions taken to resolve the problem directly with the other user.
● Any related evidence or documents (screenshots, messages, transactions, etc.).
Deadline for Notification: We recommend that you notify us of any dispute as soon as possible, and in any event, no later than 30 days after the event giving rise to the dispute.
3. Investigation of the Conflict by the Company
Once we receive notification of a dispute, we will initiate an investigation process by following these steps:
Dispute Review: We will investigate the dispute by analyzing the evidence provided by both parties. This may include reviewing interactions on the platform, transactions or any other relevant information.
Request for Additional Information: We reserve the right to request additional information from any of the parties involved in order to conduct a fair and complete investigation.
Temporary Measures: During the investigation, and depending on the severity of the dispute, we may apply temporary measures, such as suspending accounts or limiting access to certain features of the platform until the dispute is resolved.
4. Decision of the Company
After our investigation, we will make a decision based on the evidence presented. Here are some of the actions we may take:
Amicable Resolution: If possible, we will seek an amicable resolution that is fair to both parties.
Corrective Actions: If we determine that a user has violated the Terms and Conditions, Rules of Conduct or other policies of the application, we may take action, including:
● Temporary or definitive suspension of the offending user's account.
● Cancellation of the offending user's account.
● Removal of offensive or inappropriate content.
● Limitation of certain application functions.
Communication of Decision: Both parties will be notified in writing of our final decision regarding the dispute. This decision will be final, except where applicable law provides otherwise.
5. Limitation of the Company's Liability
While we are committed to investigating and attempting to resolve disputes fairly, it is important to understand that we are not responsible for interactions between users outside the scope of our platform. We do not guarantee the resolution of all disputes nor are we liable for any direct or indirect damages that may arise as a result of disputes between users.
6. Prohibition of Illegal Activities
If in the course of our investigation we detect that either party has committed illegal activity (such as fraud, harassment, threats, etc.), we may, at our discretion:
Temporary or definitive suspension of the offending user's account.
Cancellation of the offending user's account.
Inform the competent authorities and cooperate in the investigation of illegal activities if necessary.
7. Alternative Dispute Resolution Options
If a satisfactory resolution is not achieved through our internal dispute resolution process, please be advised that you have the option to resort to external dispute resolution mechanisms, such as mediation or arbitration, as set forth in applicable laws or platform-specific terms and conditions.
Mediation: You may choose to resolve the dispute through mediation, a process in which a neutral mediator helps the parties reach an amicable agreement.
Arbitration: If the parties agree, you may also resort to binding arbitration as a means of resolving the dispute out of court. In this case, the arbitrator's decision will be final and binding on both parties.
In any of the options you decide, the Company is not responsible for any costs, decisions made, rulings reached, nor will it intervene in the process.
8. Applicable Law and Jurisdiction
Any dispute that cannot be resolved through the above procedures shall be subject to the laws in force in the relevant jurisdiction and shall be submitted to the competent courts of the place where the company is registered.
Modifications to the Terms
The Company reserves the right to modify these Terms of Use at any time. Modifications will be effective immediately upon posting on the Application. Your continued use of the Application following the posting of modifications will constitute your acceptance of such modifications.
Account Termination
“Account Termination” refers to the closing and deletion of your user account within the application. This can occur by decision of the user or the company, and has definite consequences regarding the access and use of the platform.
1. User Initiated Termination
Termination Request: You may request termination of your account at any time through the options available in your user profile or by contacting our support team. By doing so, you give up access to the services provided by the application, and any data associated with your account may be permanently deleted, subject to the data retention policies described in the Terms and Conditions.
Termination Process: Upon receipt of your termination request, we will process the closure of your account within 36 hours, unless there is a backorder. You will receive a confirmation when the process has been completed.
Effects of Termination: Once your account has been terminated:
You will lose access to all services and content associated with the account, including personal data, preferences and settings.
Services, subscriptions or products purchased will not be refunded, unless otherwise provided by applicable law or specified in a refund policy.
We reserve the right to withhold certain data in accordance with legal obligations, as described in our privacy policy.
2. Company-Initiated Termination
We may, at our discretion, suspend or terminate your account at any time, with or without notice, if we believe that you have violated our Terms and Conditions, our Rules of Conduct or any applicable law. The following are the reasons we may terminate your account.
2.1 Grounds for Account Termination
Breach of Terms and Conditions: If you violate any provision of these Terms and Conditions, including but not limited to violating the User Conduct Rules, we may terminate your account immediately.
Illegal or Fraudulent Use: Any illegal, fraudulent use or use contrary to applicable laws, such as use of the platform for criminal activity, impersonation, scams, money laundering or any type of fraud, will result in immediate termination of your account.
Harassment or Inappropriate Behavior: Harassment, threats, abuse or inappropriate behavior towards other users or the application support team may also be grounds for account termination.
Infringement of Intellectual Property Rights: Uploading or sharing content that infringes the intellectual property rights of third parties, such as copyrights or trademarks, may lead to the termination of your account.
Interference with the Platform: Any attempt to disrupt, interfere with or tamper with the proper functioning of the Platform, including denial of service attacks, malware distribution or hacking, will result in immediate account termination.
2.2 Termination Process
Notification: In some cases, where termination is not immediate, we may, at our discretion, notify you of the breach and provide you with a deadline to correct the problem. If you do not correct the breach within the time provided, we will proceed with the termination of your account.
Preliminary Measures: Before proceeding with final termination, we may temporarily suspend your account, limiting your access to certain features or services while we investigate the problem.
Immediate Termination: In serious situations, such as illegal activities or threats to the security of the platform or other users, we may terminate your account immediately without notice.
3. Consequences of Termination
Loss of Access: Upon termination of your account, you will immediately lose access to all services, data and content associated with your account. This includes any credits, balances, subscriptions or rights to content you have purchased within the platform. You will not be entitled to any refund, unless otherwise required by applicable law.
Content Removal: We reserve the right to remove any content generated by you on the platform (such as posts, comments or data) upon termination of your account, unless we are legally obligated to retain such information.
Re-access Restriction: If your account is terminated for a serious violation of our Terms and Conditions, we may restrict your ability to create a new account in the future, and we will block any attempt to access the platform again under another identity.
4. Data Retention
We reserve the right to retain certain information related to your account, even after termination, to comply with our legal obligations, resolve disputes, or enforce our agreements. This includes, but is not limited to, personal data, transaction records, and history of communications with our support team, in accordance with our Privacy Policy.
5. Termination Appeal
If you believe your account has been terminated in error or wish to dispute the termination decision, you can contact our support team within 30 days of termination. We will review your appeal and let you know if your account can be reinstated. The decision whether or not to reinstate your account is at our sole discretion and will be final.
6. Modification or Termination of Service
We reserve the right to modify, suspend or terminate the provision of the App or any services provided through it, in whole or in part, at any time, with or without notice, in our business and operational interests. We will not be liable to you or any third party for any modification, suspension or termination of your access to the platform or services.
Disclaimer of Warranties and Limitation of Liability
Exclusion of Warranties
The Company provides the Application "as is" and "as available" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Limitation of Liability
In no event shall the Company be liable for any direct, indirect, incidental, special or consequential damages resulting from your use or inability to use the Application, even if the Company has been advised of the possibility of such damages.
Indemnification
By using our application, you agree to indemnify, defend and hold harmless our company, its officers, employees, agents, partners and affiliates, against any claim, demand, liability, damage, loss, cost or expense (including reasonable attorneys' fees) arising out of or related to:
1. Inappropriate Use of the Platform
Any misuse of the platform by you in violation of these Terms and Conditions, our Rules of Conduct, or any applicable law. This includes, but is not limited to, illegal activities, fraud, impersonation, posting of prohibited or inappropriate content, and any other unauthorized or harmful use of the application.
2. Violation of Third Party Rights
Any infringement of third party rights arising from your use of the Platform, including but not limited to, infringement of intellectual property rights (such as copyrights or trademarks), privacy, publicity, or any other rights of persons or entities.
3. Non-Compliance with Applicable Laws
Your failure to comply with any applicable local, national or international law, rule or regulation while using the platform. This includes violations related to the processing of personal data, protection of minors, intellectual property, or any other applicable law in your jurisdiction.
4. User Generated Content
Any content you post, share or transmit through the App that results in a claim for defamation, invasion of privacy, infringement of intellectual property rights, violation of publicity rights, or other harm to third parties.
5. Transactions Performed through the Platform
Any dispute relating to transactions you conduct through the application with other users or third parties, including disputes relating to products or services purchased or sold, or any breach of contracts entered into between users.
6. Damage to the Platform or Third Parties
Any damage you cause to the platform, its systems, networks or infrastructure, or to other users, as a result of actions such as the use of malicious software, unauthorized alteration of the platform, or interference with the services provided.
7. Third Party Claims
Any third party claims arising from your actions, behaviors or activities while using the platform, including but not limited to claims related to damages, economic loss, reputational issues or any other type of harm.
Indemnification Process
Notification: If a claim or demand arises that is subject to indemnification by you, we will notify you in writing and provide you with all the information necessary for you to properly defend the claim.
Cooperation: We reserve the right to participate, with our own attorneys, in the defense of any compensable claim. In such an event, you shall cooperate fully with us to minimize any liability or damages.
Defense Costs: You are responsible for covering defense costs (including legal fees) related to any claim arising from your breach of these Terms and Conditions, your improper use of the platform, or any violation of third party rights.
Limitation of Liability
Nothing in this indemnity section limits our liability in situations where applicable law does not allow such limitations. However, to the extent permitted by law, we assume no liability for indirect, consequential, punitive or exemplary damages arising from the use of the App.
Dispute Resolution and Arbitration
1. Informal Negotiation
In the event of any controversy or claim between you and United Jetpackers Inc. arising out of or relating to these Terms and Conditions of Use or your use of the Application (a "Dispute"), the parties will attempt to resolve the Dispute in good faith by informal negotiation within thirty (30) days after written notice of the Dispute. Such notice must be sent to:
United Jetpackers Inc.
Business Address: 6625 Miami Lakes DR, 317, Miami Lakes, FL 33014
Email: ****@ujetpackers.com
2. Binding Arbitration
If the Dispute is not resolved by informal negotiation, it shall be resolved exclusively by binding arbitration. Any arbitration shall be conducted pursuant to the rules of the American Arbitration Association (AAA) and shall be administered by a neutral arbitrator mutually agreed upon by the parties.
2.1 Place of Arbitration
The arbitration shall take place in Florida, USA, unless the parties agree otherwise.
2.2 Language of Arbitration
The arbitration will be conducted in English.
2.3 Arbitration Costs
Each party shall be responsible for its own costs and expenses incurred in connection with the arbitration, except to the extent otherwise provided by applicable law.
3. Class Action Waiver
You and United Jetpackers Inc. agree that any dispute resolution proceedings will be conducted solely on an individual basis and not in a class, consolidated or representative action. You waive your right to participate in class, consolidated or representative actions.
4. Exceptions to Informal Negotiation and Arbitration
Notwithstanding the foregoing, both parties agree that the following disputes are not subject to the above provisions on informal negotiations and binding arbitration: (a) any dispute seeking to enforce or protect, or concerning the validity of, any of a party's intellectual property rights; (b) any claim relating to, or arising out of, allegations of theft, piracy, invasion of privacy or unauthorized use; and (c) any request for injunctive relief.
5. Applicable Law and Jurisdiction
These Terms of Use and any disputes shall be governed by and construed in accordance with the laws of the State of Florida, USA, without giving effect to any principles of conflicts of laws. For any action not subject to arbitration, the parties agree to submit to the exclusive jurisdiction of the state and federal courts located in Florida.
6. Conflict Resolution Contact
For any questions or queries related to dispute resolution, you can contact us through:
United Jetpackers Inc.
Email: [email protected]
By using this Application, you acknowledge that you have read, understand and agree to these Dispute Resolution provisions.
Rules of User Conduct
Effective Date: April 1, 2025
Last updated: March 27, 2025
By using our application, you agree to abide by the following Rules of Conduct. These rules are designed to ensure that the platform is safe, fair and respectful to all users. Failure to comply with these rules may result in the suspension or termination of your account, as well as legal action where necessary.
1. Legal and Acceptable Use
Compliance with Law: You must use the App in compliance with all applicable local, national and international laws, rules and regulations. You are prohibited from using the App to engage in activities that are unlawful, fraudulent or infringe the rights of third parties.
Respect Intellectual Property Rights: You must not upload, share or transmit content that infringes intellectual property rights, including, but not limited to, copyrights, trademarks or patents of third parties.
2. Prohibition of Inappropriate Content and Conduct
Offensive or Illegal Content: You may not upload, share, transmit or otherwise make available content that is illegal, offensive, defamatory, libelous, violent, threatening, abusive, harassing, obscene, vulgar, discriminatory, deceptive, invasive of another's privacy or in any way violates the rights of others.
Hate Speech and Discrimination: It is prohibited to use the App to promote, encourage or engage in any kind of hate speech, racism, discrimination, bigotry, violence or any behavior that incites hatred against individuals or groups based on their race, ethnicity, religion, gender, sexual orientation or any other aspect protected by law.
Harassment and Threats: Harassment, threats, intimidation or any form of violence against other users or third parties is strictly prohibited.
3. Personal Data Protection and Privacy
Responsible Use of Personal Information: You may not solicit, collect, use or share personal information from other users without their express consent. In addition, you are prohibited from posting private or
confidential information of third parties, such as addresses, phone numbers, e-mail addresses or other personal information without their permission.
Protection of Minors: If the application allows access to minors, you must ensure that you comply with all applicable laws regarding the protection of minors and refrain from any interaction that may be inappropriate or illegal in relation to minors.
When validating the information provided by the User wishing to create a Jettsender profile, the verification process will deny the creation of the profile if the User is a minor.
4. Responsible Conduct on the Platform
Avoid Spam: You must not use the application to send unsolicited messages, spam, unauthorized commercial advertisements or any other type of unwanted communication, including the offering of products.
Impersonation: Impersonating another person or entity, providing false or misleading information, or creating multiple accounts for the purpose of deceiving or manipulating other users is strictly prohibited.
Illegal Use of Account: You may not sell, transfer, license or assign your account to any third party without our prior written consent.
Account Security: You are responsible for maintaining the confidentiality of your account and password, and you must not share them with third parties. You must immediately notify us of any unauthorized use of your account or any other breach of security.
5. Respect for the Operation of the Application
Avoid Abuse of the Platform: You must not use the Application to damage, disable, overburden, or impair the proper functioning of the Platform. This includes, but is not limited to, sending viruses, malware, malicious programs or conducting denial of service attacks.
Reverse Engineering and Modification: Reverse engineering, decompiling, decompiling, disassembling, modifying or attempting to derive the source code of the application, as well as making any kind of intervention in the structure or operation of the application without prior authorization is prohibited.
Use of Bots or Automated Software: You may not use bots, scripts or other automated systems to interact with the application without our prior written consent.
The User who attempts to perform any of the aforementioned actions, to the detriment of other Users, the Application or the Company, will be prosecuted according to law, and may be sued under the corresponding criminal charges.
6. Compliance with Safety Standards and Measures
We reserve the right to monitor your use of the App and to investigate any violations of these Rules of Conduct. If you violate these rules, we may take the following actions, among others:
Temporary or definitive suspension of the offending user's account.
Cancellation of the offending user's account.
Remove any content that violates these rules;
Inform the competent authorities of any illegal activity detected;
Take legal action if necessary.
7. User Responsibility
As a user of the app, you are solely responsible for your actions and the content you post or share through the platform. By using this app, you agree to indemnify and hold us harmless for any claims, losses or damages that may arise as a result of your actions or failure to comply with these Rules of Conduct..
User Responsibility
By using our application, you agree to comply with applicable laws and to respect the rights and safety of other users and third parties. The following are the obligations and responsibilities you assume when using our services.
1. Truthfulness and Accuracy of Information
Personal Data: Users are responsible for providing true, accurate, current and complete personal information in the registration process and at any time it is required. Falsification or provision of incorrect data may result in account suspension or termination.
Updating of Information: It is the user's responsibility to keep the information provided up to date, especially details related to payment methods, contact addresses and other important data for the correct provision of services.
2. Correct Use of the Platform
Responsible Use: Users must use the application in a diligent and appropriate manner, complying at all times with applicable laws, these Terms and Conditions, and the established rules of conduct. Use of the platform for illegal, fraudulent or unauthorized purposes is prohibited.
Respect Intellectual Property Rights: Users must respect the intellectual property rights, trademarks and copyrights of the App and any content available through the App. They must not distribute, reproduce, modify or create derivative works of such content without the express permission of the rights holder.
Personal Use: Unless expressly authorized, the services offered through the application are for personal use only. It is not permitted to resell, sublicense or transfer the rights to the services to third parties.
3. Security and Confidentiality
Protection of Credentials: Users are responsible for maintaining the confidentiality of their access credentials (username and password) and any other information related to their account. Any activity performed from the user's account will be deemed to have been performed by the account holder.
Notification of Unauthorized Use: If you detect any unauthorized use of your account, it is your responsibility to notify our support team immediately. Failure to notify us may relieve us of any liability for loss or damage resulting from the misuse of your account.
Security Measures: Users should take reasonable security measures to protect their device and data when using the application, including installing anti-virus software and updating operating systems and applications.
4. User Generated Content
Content Ownership: Users retain the rights to any content they create and upload to the application (such as comments, reviews, photos or videos). However, by uploading such content, you grant the company a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, and display such content in connection with the provision of the services.
Responsibility for Content: You are solely responsible for the content you post or share through the application. You warrant that such content does not infringe any third party rights or violate any applicable laws. We reserve the right to remove any content that we deem inappropriate, offensive or in violation of these Terms and Conditions, without prior notice.
Prohibition of Illegal or Inappropriate Content: It is prohibited to upload or share content that is defamatory, obscene, violent, offensive, deceptive, fraudulent, illegal or that promotes hatred or discrimination. Failure to comply with this rule may result in account suspension or termination and legal action if necessary.
5. Interactions with Other Users
Respect and Appropriate Conduct: Users must interact with other users in a respectful and appropriate manner, avoiding any form of harassment, threatening or abusive behavior. Harassment or bullying of other users is strictly prohibited and may result in expulsion from the platform.
Responsibility for Interactions: Company is not responsible for interactions between users outside the scope of the application. Users assume full responsibility for their actions and decisions when interacting with other users, whether on or off the platform.
6. Compliance with Laws and Regulations
Legal Obligations: Users are responsible for ensuring that their use of the Application complies with all applicable local, national and international laws. This includes, but is not limited to, laws relating to data protection, privacy, intellectual property, information security, and any other regulations specific to where the user resides or where the user uses the platform.
Prohibition of Illegal Activities: It is prohibited to use the application to carry out activities that are illegal, fraudulent or against the interests of the company or third parties. This includes, but is not limited to, using the platform to engage in scams, impersonation, money laundering or any other criminal activity.
7. Liability for Damages
Indemnification: User agrees to indemnify and hold harmless the Company, its directors, employees and partners against any claim, demand, damage, loss, liability or expense (including attorneys' fees) arising as a result of:
● Misuse of the application;
● Failure to comply with these Terms and Conditions;
● The violation of any law or right of a third party.
Limitation of Liability: The Company shall not be liable for any indirect, incidental, special or consequential damages resulting from the use or inability to use the Application, or for any loss of data, lost profits or business interruption. The total liability of the company, under any circumstances, shall be limited to the amount actually paid by the user for the use of the application during the last 12 months.
8. Suspension and Termination of Service
We reserve the right to temporarily suspend or permanently terminate the account of any user who violates these Terms and Conditions or any applicable regulations. In serious cases, further legal action may be taken.
Payment and Billing Policy
Effective Date: April 1, 2025
Last updated: March 27, 2025
This Payment and Billing Policy regulates the conditions under which users must make payments for services and/or products offered through our application. By using our platform, you accept and agree to comply with the following terms.
1. Accepted Methods of Payment
Accepted methods include:
Credit and debit cards (Visa, MasterCard, American Express, among others);
Digital payment platforms (such as PayPal, Apple Pay, Google Pay, among others);
Bank transfers (subject to the particular conditions established by the banking platform used).
We reserve the right to add or remove payment methods at any time, without prior notice, and to modify the policies applicable to each of them.
2. Billing Process
Automatic Billing: When you make a purchase or subscribe to a service of the application, you authorize to bill automatically through the selected payment method. Charges may be one-time or recurring, depending on the type of service purchased.
Billing Cycle: If you have purchased a recurring subscription, charges will be made automatically at the beginning of each billing cycle (e.g. monthly or yearly). Details of each billing cycle will be available in your account section. We will notify you well in advance of any changes to the price or terms of the subscription.
Invoice Review: Invoices for payments made will be available in your user profile or will be sent to the email address provided. It is your responsibility to review these invoices to ensure that all charges are correct. In the event of any discrepancies, you must notify us within 30 days of the issuance of the invoice.
3. Taxes
All prices indicated in the application are subject to applicable taxes, fees or contributions in accordance with the legislation in force in each jurisdiction, unless otherwise indicated. Users will be responsible for any sales tax, value added tax (VAT) or any other tax related to transactions made through our platform.
4. Refund Policy
General Refund Conditions: Payments made are non-refundable, except where expressly provided otherwise or where required by applicable law. In certain situations, and at the Company's discretion, a partial or full refund may be issued for unused services or billing errors.
Subscription Refunds: For recurring subscriptions, you may cancel your subscription at any time. However, no refunds will be granted for periods already billed, and you will continue to have access to the service until the end of the current billing period.
Payment Errors: If you detect an incorrect or unauthorized charge to your account, you must notify us immediately so we can investigate. In the event of an error, we will correct the charge and issue a refund, if applicable, in accordance with applicable law.
5. Transaction Security
We take the security of transactions on our platform very seriously. We use encryption technologies and standard security protocols to protect your personal and financial data.
User Responsibility: It is your responsibility to ensure that the information provided for payments (card numbers, bank details, etc.) is accurate and up to date. We assume no responsibility for the inability to process payments due to incorrect or outdated information.
Payment Authentication: To prevent fraud, we may implement additional payment authentication mechanisms, such as two-step verification or the use of verification systems by payment platforms. In some cases, additional information may be requested to complete the transaction.
6. Payment Default
Suspension or Cancellation of Services: In the event that we are unable to process a payment due to insufficient funds, incorrect payment details or any other reason attributable to the user, we reserve the right to temporarily suspend or cancel access to the services until the payment has been successfully completed.
Interest and Late Fees: If your account incurs unpaid balances, we reserve the right to charge late fees or interest on past due amounts, in accordance with applicable law.
Debt Recovery: In the event that a debt remains unpaid for an extended period of time, we reserve the right to hire collection agencies or initiate legal proceedings to recover amounts owed. You will be responsible for any additional costs of debt recovery, including legal and administrative fees.
7. Changes in Payment Policy
We reserve the right to modify this Payment and Billing Policy at any time. Modifications will be effective from the time they are posted on the application or notified to users, as applicable. It is your responsibility to periodically review this policy to be aware of any changes.
8. Dispute Resolution
In case of any dispute related to payment, billing or refunds, we are committed to investigate and resolve the problem in a fair manner. Any dispute should be reported to our support team within a reasonable time after the occurrence of the problem. If a mutual agreement cannot be reached, the matter will be resolved in accordance with applicable law and the means of Dispute Resolution set forth in the Terms and Conditions, the competent courts of the place of the domicile of the company.
PRIVACY POLICY
Effective Date: April 1, 2025
Last updated: March 27, 2025
1. Introduction
At United Jetpackers Inc ("we", "us", "our" or "our"), we are committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, share and protect the personal information you provide to us when you use our Jett Sender application.
By using our application, you are accepting the practices described in this Privacy Policy. If you do not agree to the terms, please do not use our application.
2. Information We Collect
We collect various types of information in order to provide and improve our services:
Personal Information: When you register with our application, you are required to provide certain identifying information, such as your name, email address, phone number, and mailing address, as well as a biometric verification.
Usage Data: We automatically collect information about how you interact with our application, including your IP address, device type, operating system, cookie information, and pages visited.
Technical Data: We collect technical information when you use our application, such as browser type, internet service provider, and approximate location data.
3. Use of Information
We use the information collected for the following purposes:
Provision of Services: To operate, maintain and improve our applications and services. The biometric data collected is for the exclusive use of the company to validate the User's credibility.
Personalization: To customize your experience and present you with content and offers tailored to your interests.
Communications: To send you updates, newsletters, and other communications related to our service.
Analysis and Improvement: To analyze the use of our application, identify trends and improve performance.
4. Information Sharing
We do not share your personal information with third parties, except in the following cases:
Service Providers: We share information with vendors who perform services on our behalf, such as payment processing, data analysis, and technical support.
Legal Compliance: We may disclose your information when required by law or when we believe in good faith that such action is necessary to comply with a legal obligation.
Business Transfers: In the event of a merger, sale of assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of the transaction.
5. Information Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.
6. User Rights
You have the following rights in relation to your personal information:
Access: You may request a copy of the personal information we hold about you.
Rectification: You may request the correction of any inaccurate or incomplete data.
Deletion: You may request deletion of your personal information, except in cases where we are permitted or required by law to retain such information.
Opposition: You may object to the processing of your personal data in certain circumstances.
Portability: You may request the transfer of your data to another data controller in a structured, commonly used, machine-readable format.
7. Use of Cookies
We use cookies and similar technologies to enhance your experience on our application. Cookies are small text files that are stored on your device to remember your preferences and past activities.
Types of Cookies: We use session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device until you delete them).
Purposes of Cookies: We use cookies for authentication, performance analysis, and content personalization.
Cookie Management: You can set your browser to refuse cookies or to notify you before accepting cookies. Please note that if you disable cookies, some parts of our application may not function properly.
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8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Changes in the Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will post any changes on this page and update the "Last Updated" date at the top of this policy.
Upon updating the Privacy Policy, you will be notified and asked for your consent to continue using the application.
We encourage you to periodically review this page for the latest information on our privacy practices.
10. Contact
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please do not hesitate to contact us:
United Jetpackers Inc.
Email: [email protected]
11. Consent
By using our application, you agree to the terms of this Privacy Policy.
Cancellation of Service
1. Right to Cancel
United Jetpackers Inc. reserves the right to terminate or suspend your access to the Application, with or without notice and for any reason, including, but not limited to, your breach of these Terms of Use, suspected fraud, abusive conduct, or any other behavior that United Jetpackers Inc. deems detrimental to its interests or to other users of the Application.
2. Effects of Cancellation
2.1 Restricted Access
Upon cancellation or suspension of your access to the Application, you will no longer be entitled to use the Application. Cancellation or suspension does not affect your obligation to pay any amounts owed to United Jetpackers Inc. prior to the date of cancellation or suspension.
2.2 Deletion of Information
United Jetpackers Inc. reserves the right to immediately delete or deactivate your account and all related information and files in your account without liability to you. However, United Jetpackers Inc. may retain certain information as required by law or for legitimate business purposes.
3. Voluntary Cancellation
3.1 Cancellation Procedure
You may cancel your account at any time through your account settings in the Application or by contacting United Jetpackers Inc. through the contact means provided below. Upon receipt of your cancellation request, United Jetpackers Inc. will process your request and cancel your account as soon as possible.
3.2 Reimbursement
Except as otherwise stated in these terms or in the specific policies of the Application, fees paid are non-refundable. Any refund request will be considered at the discretion of United Jetpackers Inc. and in accordance with applicable policies.
4. Survival of Clauses
The provisions of these Terms of Use that, by their nature, should survive termination shall survive any termination of service, including, but not limited to, the Intellectual Property, Limitation of Liability, Indemnification, and Governing Law and Jurisdiction provisions.
5. Modifications and Termination of Service
United Jetpackers Inc. reserves the right to modify or terminate the Application or any part thereof, temporarily or permanently, with or without notice. You agree that United Jetpackers Inc. shall not be liable to you or to any third party.
6. Service Cancellation Contact
For any questions related to the cancellation of the service, you can contact us through:
United Jetpackers Inc.
E-mail: [email protected]
By using this Application, you acknowledge that you have read, understand and agree to these Terms of Service Cancellation.
